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Careers

available positions



Job ID: 2957

Job title: Communication Officer

Posted Date: 2018-03-27

Categories: Full Time

Location: Jisr el Bacha

Summary:

Qualifications

Years of Experience required: 1-2 years of experience in social media and content writing

Level of Education: Bachelor’s degree

Field of education: Marketing, Social Media, Information Communication

Languages: Fluent in Arabic, English and French.

Details

General Objectives & Tasks :

1- Oversee all company’s social media accounts management:

  • Develop an optimal posting schedule, considering web traffic and customer engagement metrics.
  • Set and implement social media and communication campaigns to align with marketing strategies.
  • Provide engaging text, image and video content for social media accounts.

2- Build relationships with customers:

  • Respond to comments and customer queries in a timely manner.
  • Report online reviews and feedback from customers and social media followers to the direct supervisor.

3- Build and enhance public relations and networks:

  • Participate in events to build community and boost brand awareness.
  • Stay up-to-date with changes in all social platforms ensuring maximum effectiveness

4- Develop Marketing department and its activities:

  • Write marketing communications material
  • Plan content and write copy for publications such as product brochures, sales leaflets, corporate brochures, annual reports for shareholders, newsletters and customer magazines.

Position Requirements:

Skill set and competencies:

  • Excellent verbal communication skills
  • Excellent writing skills and content writing
  • Hands on experience with social media management for brands
  • Attention to detail and ability to multitask
  • Excellent Interpersonal Skills
  • Creativity
  • Tactful and diplomatic with customers or followers
  • Full understanding of arcenciel’s culture, mission and values

Working schedule: Monday till Friday from 9 am till 5 pm

Job ID: 2915

Job title: Senior Quality Officer

Posted Date: 2018-02-21

Categories: Full Time

Location: Jisr el Bacha

Summary:

Qualifications

Years of Experience required: minimum 2 years of experience

Level of Education: Bachelor’s degree

Field of education: Quality Management/ Engineering / Business Administration

Languages: Fluent in Arabic and English. French is a plus.

Details

General Objectives & Tasks :

  1. Plan and Develop a Quality Management System (QMS) within arcenciel centers:
    • Observe processes and conduct interviews with the respective process owners or operators
    • Understand and conceptualize the existing processes
    • Prepare an action plan for the development and implementation of the QMS
    • Map and document the existing processes or assist the process owner in doing so
    • Identify responsibilities and control points
    • Identify and develop the needed procedures and forms or assists the process owners in doing so
    • Make sure all processes, procedures and remaining documentation is validated by the process owners / operators and by the Quality Manager
    • Identify gaps versus the standard, and issue recommendations and opportunities for improvement
    • Assist in the training and awareness of the center staff concerning the QMS and the actions being performed.
  1. Assist in the implementation of QMS within arcenciel centers:
    • Perform internal audits within the framework of the internal audit master plan defined by the QMS manager
    • Prepare audit reports, communicate audit findings to the process owners and follow up on execution of corrective actions
    • May accomplish other field or administrative tasks that are required to ensure the implementation of QMS requirements
  1. Communicate and report, in all above mentioned tasks:
    • Build mutual trust and respect relationships with the process owners and operators
    • Closely cooperate with colleagues and manager in the QMS team
    • Periodically report to QMS manager on the project progress and the difficulties encountered

Position Requirements:

Professional competencies:

  • Excellent knowledge of QMS, ISO 9001:2015, TQM, OHS
  • Previous experience in developing and/or applying a QMS
  • Previous experience in industrial sector preferred
  • Excellent knowledge of MS office.
  • Project management experience.

Personal competencies:

  • Pragmatic, Structured, Excellent communication & management skills
  • Assertive
  • Ability to operate in complex and ambiguous environment
  • Must have the ability to work with staff at all levels.

Working schedule: Monday till Friday from 8 am till 4 pm