In addition to offering walk-in services, the unit extends its reach to underserved communities by conducting field visits, targeting individuals who face barriers to accessing services at the center.

The unit has also expanded to include livelihood and economic empowerment activities. When possible, individuals may participate in life skills training, financial literacy sessions, and may be referred to suitable vocational training opportunities. They may even receive business development support, to help them build sustainable income sources, and acquire the skills needed for long-term independence and self-reliance.